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By using Tharakan’s services, you trust us with your information. This policy helps you understand information that you would use for various purposes. It involves what data to collect, why we collect it ad what we do with this data.
Highly important. Please find time to read carefully.
We collect data/ information to help us serve you better by the products you would want to buy. When you use our services or view content provided by Tharakan’s, we automatically collect and store certain information in server logs. This includes:
Details of how you used our service, such as your search queries.
Telephony log information, such as your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
Device event information, such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
We do not share personal information with companies, organizations and individuals outside of Tharakan’s unless one of the following circumstances applies:
We will share personal information with companies, organizations or individuals outside Tharakan's when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
For legal reasons, We will share personal information with companies, organizations or individuals outside Tharakan’, if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:
We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
We keep your personal information private and safe.
Terms & Conditions
Tharakans Duty Paid has some options for the customers to avail within a certain time limit. Same day Delivery / Cash on Delivery is restricted to in and around Thrissur, Kerala only.
Refunds for Non Delivery
Tharakans returns the refund only if the product sent is either sealed or product packed not broken.
If the order is Cash On Delivery, we request you to please bring the DOA (Dead or Alive) Letter along with the Acknowledgement of the Service Center wherever applicable.( In case of Mobiles) and /or the appliance in person.
All orders will be kept on hold for 2 days (48 Hrs), if not received by the customer on time. After which the mobile or product would be discarded or disposed off.
All ordered products processed and confirmed by the customer, are subject to generation of Invoice or Bill for the benefit of the customer. All discount coupons or vouchers with the prescribed amount are necessary to be quoted at the time of the refund.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|